Achieve customer satisfaction more easily with SITE, the industry solution for IT enterprises

With a 360-degree overview of tickets and customers, you can manage your support faster and with greater profitability

With SITE you can see the current status of all helpdesk cases at a glance and manage them with ease in graphic resource planning. Because tickets are automatically created from e-mails, you won’t miss calls anymore. You can handle incidents more quickly and with less effort because full-text searching using your own categories makes previous solutions easy to find. As the support manager, you also benefit from substantive analyses of employees and customers. Information History gives you a complete and organized record of everything that has happened so far. And the mobile helpdesk keeps you and your customers up to date no matter where you are. SITE Helpdesk—your customers will thank you for it!