With SITE Helpdesk we have everything in one system. All information on a transaction, including all e-mails, is clearly laid out in SITE. E-mails can be converted automatically into incidents/tickets as needed.
With SITE Helpdesk we have everything in one system. All information on a transaction, including all e-mails, is clearly laid out in SITE. E-mails can be converted automatically into incidents/tickets as needed.