ERP industry solution for
IT service providers with
Business Central + DYCE,
CRM and ITSM integration
We support IT system integrators, software manufacturers, managed service providers (MSPs) and IT service providers in mapping their business processes on a central platform. With Microsoft Dynamics 365 Business Central, DYCE and integrated CRM and ITSM solutions, we combine Sales, Project Management, Service, Tickets, Billing and Financial Accounting in one integrated system.
This allows companies to reduce manual processes, avoid duplicate data maintenance and create transparent workflows for service, projects and managed services.
Singhammer is THE ERP specialist for IT companies based on Microsoft Dynamics 365 Business Central.
Industry-specific app suites for Business Central
With Microsoft Dynamics 365 Business Central and the DYCE suites, you can optimize and automate all core commercial processes. More informations
Best-of-breed for IT companies
Our ERP industry solution offers you seamless integration options with CRM and ITSM systems as well as with the entire Microsoft 365 world. More informations
Top technologies and IT expertise
With our IT process expertise and long-standing Gold Partner status with Microsoft, we can help your company to grow. More informations
Over 30,000 users worldwide trust Singhammer
Which division do you belong to?
ERP | Business Central and DYCE
Design your ERP according to your needs. Modular, scalable and powerful.
More informations
CRM | Microsoft Dynamics 365 Sales
Optimize your CRM processes and benefit from the numerous integrations.
More informations
ITSM | Jira Service Management
Integrated customer support and seamless billing of tickets from ITSM.
More informations
How it all began...
SITE: Our all-in-one on-premise solution
We have been building up our expert knowledge in the IT sector for over 25 years. Our most important milestone on this path is our ERP solution SITE - developed to meet the complex requirements of IT companies.
The know-how and experience from our all-in-one product SITE have been incorporated into the cloud-based DYCE apps, which today form the basis of our best-of-breed solution.
Why Singhammer?
We understand the challenges faced by IT companies very well—because we are an IT company ourselves.
For many years, our focus has been on simplifying, improving, and automating processes with software solutions. So we know exactly what we’re talking about.
We transform experience into software.
Our approach. Your path to success.
Get your automated and scalable ERP/CRM/ITSM solution in just four steps.
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Diagnostics
Starting with a demo, we will give you a first insight. We estimate the investment and conduct a detailed analysis workshop to create a customized offer.
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Design
We take care of the installation of the necessary systems, plan the project carefully and analyze your processes in detail in further workshops. All specific requirements are recorded and comprehensively documented.
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Customizing & Implementation
Setup, development of the required functions and transfer of your existing data are pending. Comprehensive user acceptance testing is carried out and your employees are trained to ensure that everyone is optimally prepared.
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GoLive & Support
We accompany the GoLive and offer you Hyper Care support to make the transition easier. Even after that, we are on hand with regular updates and ongoing support to ensure the smooth operation of your solution.
We do our best every day to achieve this: satisfied customers
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DYCE Professional Services Suite
The performance upgrade for your project business in Business Central
Finding the right ERP for your IT company
Read our article to find out how to structure your selection process and what really matters when deciding on the right ERP system!
FAQs: Singhammer and DYCE, ERP and IT service providers
An ERP system for IT companies integrates central business processes such as project management, resource planning, billing and customer management in one solution. For IT service providers in particular, it ensures transparent processes, a better overview, optimized capacity utilization and automated workflows.
Find out more about the functions and benefits of an ERP.
Make an appointment now!
We look forward to hearing from you.
Use the form, send us an e-mail or simply give us a call!
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