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Make your work easierSITE 2017 R2 With automated billing for cloud contracts
SITE 2017 R2

Manage XaaS more easily—with SITE 2017 R2

The great manual effort needed for handling usage-based contracts such as SaaS, IaaS and CSP subscriptions is a thing of the past. In developing SITE 2017 R2, we worked closely with Microsoft and have now created the solution for one of the most important sore spots in IT enterprises. For SITE 2017 R2 we are also providing a suitable connector for Microsoft Tier 1 cloud solution providers.

Here’s what the new SITE 2017 R2 gives you:

  • Aggregate your own and outside service commitments into product packages (“bundles”) that will appear as a single line item for the end-customer—from the sales quote and sales order all the way to the invoice.
  • Fewer clicks in the order: Even at the sales quote or sales order stage you can set the contract or contract type that a specific service commitment will be assigned to. Then, if this contract is selected, it will automatically include the service commitment at shipping.
  • Contract billing automatically distinguishes between invoices and credit memos. That is, a credit memo is automatic if a customer has used less than was paid for.
  • SITE can now bill partial periods more precisely. 

If you provide software, infrastructure or a platform as a service, now you can manage your business much more easily. Because of its high degree of automation, SITE 2017 R2 makes it possible to process large amounts of variable usage data.

CSP – Microsoft Cloud Solution Providers: We have the right connector for Microsoft! If you are a CSP, it’s simple to order. Press a button to send Microsoft master customer data that you have entered in SITE. And you can create Microsoft subscriptions right in SITE Sales Order.

SITE also makes your billing easier. In connection with SITE 2017 R2’s new XaaS and contract functions, it’s simple to create individual customer invoices for your customers from Microsoft Invoicing —even bundled together with your own service commitments as product packages.

XaaS providers for other vendors have reason to hope, because we are planning additional flexible connections.

Call for a contract: A customer wants to place an order now? Create a new contract directly or add to an existing one without going through the entire sales process with sales quote and sales order.

More improvements in SITE 2017 R2:

Activity report: All your activity—with customers, in your office or while you’re traveling—can now be aggregated and printed with ease in SITE. Whether it’s for yourself, for a group, or for your team, if you’re a team leader—it’s all possible. And it doesn’t matter whether the service is still being entered, is on the service document or has already been archived.

Unified platform: Customer Access now uses Javascript Framework ExtJS as a technical basis (for the Calendar, Gantt Chart, etc.). For customizations in all three areas, developers now just need to gain working knowledge once and achieve better quality.

You would like to know more about SITE?

We are looking forward for your request!

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Johannes-Peter Engel

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Simplify your IT business! Call us at (89) 748-5140. 

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