SITE 2019 powered by Microsoft Dynamics 365 Business Central provides all the functions that successful IT enterprises need every day. It is the comprehensive solution for all business processes, from initial contact through CRM to controlling and beyond. As the IT industry standard, SITE 2019 covers the requirements of systems integrators, software providers and IT service providers equally.

Optimized functions

The look and feel of the web client in Business Central has been optimized in a number of ways. The Role Center has been reorganized; greater clarity is achieved by restricting actions to only those that are possible. A new search function, enhanced filters and a new report preview are available to users. The interface has a range of configuration options, which administrators can apply globally and users can select individually. New keyboard shortcuts make your work go faster.

The essentials at a glance:

• New graphical interface (GUI) and “look and feel”
• New search function, enhanced filters and a new preview for reports
• Customizable interface
• Various shortcuts

New functions and features make for more efficiency and customer satisfaction. Among them:

• Enhanced customer access
• CSV export of service document list 
• Function for setting document status 
• Functions for listing contingents and showing usage
• Multilingual status description
• Modification of resource groups on specific dates 
• Convenient selection of recipients in e-mail editor 
• Function for assigning e-mails in Information History

Interested in finding out more about SITE 2019? We’d be glad to help you! We would be pleased to introduce you to SITE 2019 in person. We’ll take the time for all of your questions about our industry solution and consulting services for IT enterprises. Contact us for a consultation!