ERP for IT service providers
also with ITSM and CRM integrations
Whether cyber security training or software implementation, business process outsourcing or IT consulting - as an IT service provider, you need a comprehensive software system in the background that securely and reliably maps and manages your resources, orders, accounting, sales campaigns and customer inquiries.
They offer professional services. We have the right software solution.
Do you operate IT outsourcing, take care of the IT infrastructure of other companies, are you an implementation partner or digitization specialist? As an IT service provider, you need intelligent software to help you manage your projects.
We have just the thing for you: our Best-of-Breed-solution offers you a customer-oriented CRM, a modern helpdesk for support and, with Microsoft Dynamics 365 Business Central and DYCE, a comprehensive and powerful ERP.
What is DYCE?
DYCE - these are ERP extensions for Microsoft Dynamics 365 Business Central that have been specially developed for IT companies. They can be used to automate business processes such as project management, order management, customer communication, time recording, billing, resource planning and more.
Find out here how you can simplify and scale complex end-to-end processes with the coordinated app bundles - our DYCE Suites. For more efficiency and less stress.
Who is DYCE suitable for?
- Managed Service Provider (MSP)
- IT system integrators
- Software manufacturer
- SaaS company
Even though DYCE was originally designed for IT companies, DYCE suites and DYCE apps can now be used across all industries.
How do IT service providers benefit from DYCE Suites?
The DYCE Business Suite creates clear, automated end-to-end processes and provides IT service providers with noticeably more efficiency in their day-to-day work.
The DYCE Professional Services Suite ensures transparent, cleanly managed projects and enables IT service providers to achieve reliable, consistent billing.
The DYCE Professional Services Suite PRO supports IT service providers with smart resource and project planning and makes even complex projects plannable and controllable.
DYCE for IT Resellers seamlessly combines commercial and service processes so that IT service providers can handle hybrid business models more efficiently and error-free.
The DYCE Feature Suite for Subscription Billing enables IT service providers to bill recurring services precisely and automatically, thereby creating maximum transparency in the subscription and service business.
DYCE Suites
DYCE Apps
Your business. Our know-how.
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25 years of experience in the IT industry make us true process experts.
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About every 6th Singhammer customer is an IT service provider.
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As a Microsoft Business Applications Partner and DYCE developer, we have our finger on the pulse when it comes to modern software development at the highest level.
Why Singhammer?
We understand the challenges faced by IT companies very well—because we are an IT company ourselves.
For many years, our focus has been on simplifying, improving, and automating processes with software solutions. So we know exactly what we’re talking about.
We transform experience into software.
We do our best every day to achieve this: satisfied customers
Our approach. Your path to success.
Get your automated and scalable ERP/CRM/ITSM solution in just four steps.
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Diagnostics
Starting with a demo, we will give you a first insight. We estimate the investment and conduct a detailed analysis workshop to create a customized offer.
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Design
We take care of the installation of the necessary systems, plan the project carefully and analyze your processes in detail in further workshops. All specific requirements are recorded and comprehensively documented.
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Customizing & Implementation
Setup, development of the required functions and transfer of your existing data are pending. Comprehensive user acceptance testing is carried out and your employees are trained to ensure that everyone is optimally prepared.
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GoLive & Support
We accompany the GoLive and offer you Hyper Care support to make the transition easier. Even after that, we are on hand with regular updates and ongoing support to ensure the smooth operation of your solution.
FAQs: ERP requirements from IT service providers
Make an appointment now!
We look forward to hearing from you.
Use the form, send us an e-mail or simply give us a call!
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