DYCE live demo: Choose a date and check without obligation whether DYCE suits your IT business.

ERP for IT service providers
also with ITSM and CRM integrations

Whether cyber security training or software implementation, business process outsourcing or IT consulting - as an IT service provider, you need a comprehensive software system in the background that securely and reliably maps and manages your resources, orders, accounting, sales campaigns and customer inquiries.

Zertifizierungs-Badge von Microsoft: vertrauenswürdige, international anerkannte Auszeichnung als Solutions Partner mit Schwerpunkt Business Applications
Zertifizierungs-Badge von Microsoft: vertrauenswürdige, international anerkannte Auszeichnung als Solutions Partner mit Schwerpunkt Business Applications

They offer professional services. We have the right software solution.

Do you operate IT outsourcing, take care of the IT infrastructure of other companies, are you an implementation partner or digitization specialist? As an IT service provider, you need intelligent software to help you manage your projects.

We have just the thing for you: our Best-of-Breed-solution offers you a customer-oriented CRM, a modern helpdesk for support and, with Microsoft Dynamics 365 Business Central and DYCE, a comprehensive and powerful ERP.

What is DYCE?

DYCE - these are ERP extensions for Microsoft Dynamics 365 Business Central that have been specially developed for IT companies. They can be used to automate business processes such as project management, order management, customer communication, time recording, billing, resource planning and more.

Find out here how you can simplify and scale complex end-to-end processes with the coordinated app bundles - our DYCE Suites. For more efficiency and less stress.

Who is DYCE suitable for?

  • Managed Service Provider (MSP)
  • IT system integrators
  • Software manufacturer
  • SaaS company

Even though DYCE was originally designed for IT companies, DYCE suites and DYCE apps can now be used across all industries.

 

How do IT service providers benefit from DYCE Suites?

The DYCE Business Suite creates clear, automated end-to-end processes and provides IT service providers with noticeably more efficiency in their day-to-day work.

The DYCE Professional Services Suite ensures transparent, cleanly managed projects and enables IT service providers to achieve reliable, consistent billing.

The DYCE Professional Services Suite PRO supports IT service providers with smart resource and project planning and makes even complex projects plannable and controllable.

DYCE for IT Resellers seamlessly combines commercial and service processes so that IT service providers can handle hybrid business models more efficiently and error-free.

The DYCE Feature Suite for Subscription Billing enables IT service providers to bill recurring services precisely and automatically, thereby creating maximum transparency in the subscription and service business.

DYCE Suites

DYCE Apps

Find out whether DYCE is right for you

Free DYCE live demo: Get a compact insight into DYCE from experienced sales consultants in just 30 minutes. Choose a suitable date now!

We are happy to assist you.

Tell us about your project.

Your business. Our know-how.

  • icon

    25 years of experience in the IT industry make us true process experts.
  • icon

    About every 6th Singhammer customer is an IT service provider.
  • icon

    As a Microsoft Business Applications Partner and DYCE developer, we have our finger on the pulse when it comes to modern software development at the highest level.

Why Singhammer?

We understand the challenges faced by IT companies very well—because we are an IT company ourselves.
For many years, our focus has been on simplifying, improving, and automating processes with software solutions. So we know exactly what we’re talking about.
We transform experience into software.

Excellent industry experience

Singhammer has been providing software solutions for the IT industry for nearly 30 years. Many well-known customers have placed their trust in Singhammer for decades.

Outstanding investment protection

The software solutions are based on Microsoft Dynamics 365 Business Central and are regularly optimized.

Trusted Advisor

Singhammer is committed to providing trustworthy support and advice on an equal footing. Our goal: your success—and a positive working relationship.

More than 300 successful projects

Our success is backed by experience from over 300 ERP projects and more than 30,000 active users worldwide. We are ERP professionals.

Over 75 employees worldwide

A highly qualified team of experienced developers and consultants is at your disposal.

Microsoft takes over Singhammer solution

Since fall 2024, Singhammer's subscription billing solution has been part of the Business Central standard.

We do our best every day to achieve this: satisfied customers

Our approach. Your path to success.

Get your automated and scalable ERP/CRM/ITSM solution in just four steps.

  • Diagnostics

    Starting with a demo, we will give you a first insight. We estimate the investment and conduct a detailed analysis workshop to create a customized offer.

  • Design

    We take care of the installation of the necessary systems, plan the project carefully and analyze your processes in detail in further workshops. All specific requirements are recorded and comprehensively documented.

  • Customizing & Implementation

    Setup, development of the required functions and transfer of your existing data are pending. Comprehensive user acceptance testing is carried out and your employees are trained to ensure that everyone is optimally prepared.

  • GoLive & Support

    We accompany the GoLive and offer you Hyper Care support to make the transition easier. Even after that, we are on hand with regular updates and ongoing support to ensure the smooth operation of your solution.

FAQs: ERP requirements from IT service providers

What ERP requirements do IT service providers typically have?
IT service providers need an ERP that consistently maps projects, resources, times, service contracts and recurring services - including transparent cost control and automated billing. DYCE fully meets these requirements as it was developed specifically for IT services / professional services processes.
The DYCE Professional Services Suite ideally meets these requirements because it integrates project business, services and billing from end to end.
Why is Business Central with DYCE particularly suitable for IT services / professional services?
How does DYCE support IT service providers with project management and billing?
What are the advantages of DYCE for IT service providers with recurring services or service contingents?
How do IT service providers with a retail component benefit from DYCE?
Johannes-Peter Engel

Johannes-Peter Engel

Sales Consultant at Singhammer IT Consulting

Make an appointment now!

We look forward to hearing from you.

Use the form, send us an e-mail or simply give us a call!

I have read and acknowledged the privacy policy.

Your contact persons

Contact_Singhammer
Scroll to Top