DYCE for IT Resellers
Efficient hardware and service management.
Manage hardware, software, licenses and services seamlessly in Microsoft Dynamics 365 Business Central - including renewal control and end-to-end processes for IT resellers and MSPs.
Your added value: end-to-end processes
From quotation to renewal assurance in Business Central
System integrators and MSPs sell complex combinations of hardware, software and services. Standard Business Central quickly reaches its limits here - especially when it comes to partial deliveries, delivery times and renewal business.
DYCE for IT Resellers provides a comprehensive solution
The "DYCE for IT Resellers" suite comprises the entire DYCE Business Suite with all the highlights that make day-to-day business more efficient - from margin autopilot and calculation import to transparent document tracking - and supplements this with special functions specifically for system integrators and managed service providers. This rounds off your range of services perfectly and all processes interlock seamlessly.
Target group: Who is the DYCE for IT Resellers Suite for?
The solution is a dedicated extension for IT companies that need to map services, trading and license management in an integrated system.
Briefly: Your upgrade to trade, services and renewals reliably in Business Central.
Highlights at a glance
With the DYCE for IT Resellers Suite, you get the full potential: it includes the entire DYCE Business Suite plus essential extensions for system integrators and MSPs.
| Your challenge | How it works with DYCE for IT Resellers | Your value |
|---|---|---|
| Renewal loss: Subscription ends, guarantees and terms get lost in the shuffle. | Lifecycle & Renewal Management: Fixed terms are monitored centrally, including offer tracking. | Securing revenue: Never miss a renewal opportunity again and sustainably increase recurring revenue. |
| Logistics chaos: Partial deliveries, direct deliveries and order-related procurement often do not function optimally. | Controlled logistics: control of partial goods issues. Intelligent linking of warehouse reservation and ordering process. | Secure delivery commitments: reduction of manual coordination and avoidance of incorrect orders. |
| Transparency: It is unclear what the customer has and which additional services were subsequently assigned. | Service items (lifecycle): Hardware, software and services are logically combined and can be expanded at any time. | Full control: transparency of all services and their status over the entire life cycle. |
Typical application examples: Process reliability in everyday system integrator life
Intelligent supply and procurement management
You want to: Handle partial deliveries and different delivery addresses efficiently and reserve stock correctly.
The solution with DYCE:
- Controlled partial deliveries: Flexible creation of partial goods issues and multiple, differing delivery addresses directly from the sales order.
- Intelligent stock reservation: Automatic checking of item availability on receipt of order and reservation of stock items for the customer.
- Central procurement cockpit: Missing items from customer orders are collected in an overview and order-related purchase orders can be created efficiently across several customer orders.
Lifecycle & Renewal Management
You want to: Always keep an eye on hardware, license and service terms and never miss out on renewals.
The solution with DYCE:
- Seamless runtime management: recording of exact supplier runtimes at goods receipt and automated transfer to customer subscriptions - for example, for the sale of firewall licenses with fixed runtimes.
- Subscription & Renewal Cockpit: Central overview of current subscriptions, validity periods and control overview of upcoming renewals.
Service extensions & assignment
You would like to: Add additional services, warranties or modules to existing customer orders at a later date without losing the overview.
The solution with DYCE:
- Subsequent sale of services: Simple connection of additional services, terms or modules to existing subscriptions.
- Warranty extensions & additional services: Separate management and targeted renewal of dealer or customer managed add-ons.
Price: What does DYCE for IT Resellers cost?
We offer scalable, individual pricing models, depending on the number of users.
DYCE for IT Resellers includes all apps of the DYCE Business Suite and additionally the app for MSPs.
- DYCE IT-Business Toolkit- Order-related purchase order, payment plan and margin calculation
- DYCE Smart Workflow Tool -document filtering and creation of document workflows
- DYCE Price List Import- Price list import from various providers
- DYCE Cockpit -Display and filter the most important to-do's
- DYCE Easy Bundle Seller -Clear structuring of sales documents
- DYCE Happy Texts -Design of individual customer documents
- DYCE Document Tracker -overview of all documents in a process
- DYCE Record History & Favorites- Save records as favorites
Plus:
- DYCE Managed Service Providers - Design of sales processes, hardware trading and warehouse management
Note: These specialized apps are only exclusively available as a bundle. Find out more about the included apps in the DYCE documentation.
Your advantages at a glance
- Revenue protection: Active management of renewal business and service terms.
- End-to-end processes: Trade, services, delivery and procurement are reliably interlinked.
- Full transparency: control over subscriptions, terms and the entire product lifecycle.
- Efficient logistics: optimized procurement and reliable control of partial deliveries.
We do our best every day to achieve this: satisfied customers
"Singhammer fully convinced us in several respects: on the one hand with the close integration of purchasing and sales in SITE, and on the other with smooth migration projects - which are usually very complex."
Tobias Öllinger
Head of System Development, Infinigate Holding GmbH
"We were able to introduce the all-in-one solution from Singhammer within a very short time, from planning to go-live in four weeks. The competent staff at Singhammer were always on hand to help us during the introduction. Thanks to SITE, we have improved our processes and can respond more quickly to customer inquiries."
Mario Techel
Managing Director, Cobotec GmbH
"Where we used to need half a day, we now only need 20 minutes thanks to DYCE. It was crucial for us that the individual adjustments in invoicing and the processing of a large number of invoices work quickly and smoothly. The open communication, the understanding of our processes and the suitable solution for our invoicing convinced us to work with Singhammer."
Corinna Pape
CFO, TOPMOTIVE Group
"Thanks to Singhammer's commitment and expertise, we were able to standardize our usage-based invoices. They supported us at all times and showed us how we could raise our processes to a higher level. Real experts in their field!"
Peter Nohr
Board of Directors, Comramo AG
"With Singhammer's help, we were able to structure our business processes better, speed them up and make them more transparent."
Rainer Felgner
Authorized signatory, SIEVERS-GROUP
"With Singhammer, we implemented the SITE ERP solution smoothly within a very short time - which is not always a given with ERP projects. On the one hand, this was due to the appropriate pre-configuration, but above all to the expertise and excellent performance of the consultants. The support provided by the Singhammer project team is excellent."
Nils Offer
Managing Director, id-netsolutions Digital Solutions GmbH
"We are very satisfied with the subscription billing solution from Singhammer. It has enabled us to increase our efficiency and reduce our workload. It also gives us better control over subscription revenue."
Patrik Uddhammar
Head of Business System, AddSecure Group AB
"The collaboration with Singhammer was consistently professional and solution-oriented. Despite the complexity of our migration project with seven specialist areas and numerous individual requirements, we were able to dispense with many special solutions and work more efficiently thanks to DYCE. We were particularly impressed by the well thought-out combination of standard and flexibility - exactly what we were looking for."
Monika Diegel
Project Manager Business Central Migration, ELO Digital Office GmbH
FAQ about DYCE for IT Resellers
The Business Suite optimizes the commercial basis (calculation, margins, receipts). The IT Reseller Suite is the extension specifically for system integrators. It adds the decisive level of lifecycle management: it not only manages sales, but also the entire term of hardware, software licenses and warranty contracts (renewals).
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