DYCE live demo: Choose a date and check without obligation whether DYCE suits your IT business.

ERP for IT companies:
Projects, services and billing
with Business Central and DYCE

An ERP for IT companies must combine project business, managed services and billing in one system. With Microsoft Dynamics 365 Business Central and suitable extensions (DYCE Suites), IT service providers can manage projects, resources and services efficiently.

Discover our DYCE Suites, which bundle precisely those functions that belong together in practice and support the end-to-end processes of IT companies and other service providers.

Zertifizierungs-Badge von Microsoft: vertrauenswürdige, international anerkannte Auszeichnung als Solutions Partner mit Schwerpunkt Business Applications
Zertifizierungs-Badge von Microsoft: vertrauenswürdige, international anerkannte Auszeichnung als Solutions Partner mit Schwerpunkt Business Applications

Which ERP system is suitable for IT companies?

An ERP system for IT companies has to do much more than traditional business software. In addition to financial accounting and controlling, the focus is primarily on project management, time management, IT services / professional services management (ITSM) and seamless integration into the Microsoft world.

For IT companies that use Microsoft Dynamics 365 Business Central (formerly Dynamcis NAV), the focus is typically on managing projects, mapping managed services and automated billing for complex services.

As IT companies often offer both project-based services (e.g. software development) and recurring services (e.g. support or managed services), they need specialized ERP extensions that efficiently support both business models.

Singhammer's DYCE suites are specially tailored to the requirements of IT companies. These ERP extensions in the cloud offer you optimum user experience, the latest functions and future viability. You optimize administrative tasks, improve your productivity and increase your turnover.

Expensive customer adaptations, complicated updates and time-consuming migrations are a thing of the past.

What is DYCE?

DYCE - these are ERP extensions for Microsoft Dynamics 365 Business Central that have been specially developed for IT companies. They can be used to automate business processes such as project management, order management, customer communication, time recording, billing, resource planning and more.

Find out here how you can simplify and scale complex end-to-end processes with the coordinated app bundles - our DYCE Suites. For more efficiency and less stress.

Who is DYCE suitable for?

  • Managed Service Provider (MSP)
  • IT system integrators
  • Software manufacturer
  • SaaS company

Even though DYCE was originally designed for IT companies, DYCE suites and DYCE apps can now be used across all industries.

 

What functions does an ERP need for IT service providers?

For IT companies working with Microsoft Dynamics 365 Business Central, the following functional areas are particularly important:

Project and resource management

  • Planning projects and budgets
  • Resource management according to availability and skills
  • Project controlling in real time

Time and performance recording

  • Recording working times on projects and tickets
  • Mobile time recording
  • Basis for transparent billing

Document management & automation

  • Central storage of project documents
  • Automated workflows (e.g. approvals, invoices)
  • Integration with Microsoft 365 (e.g. SharePoint, Teams)

Subscriptions & recurring billing

  • Managed services and maintenance contracts
  • Automatic invoicing
  • Flexible pricing models (user-based, flat-rate, usage-based)

IT Service Management(ITSM) & Helpdesk

  • Ticket management and support processes
  • SLA management
  • Linking support and billing

Your benefits from Business Central and DYCE

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    Modern, cloud-based business solution

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    Control all business processes efficiently and independently of the platform
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    Thanks to the modular structure, there is a suitable overall solution for every IT company.

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    Flexible, scalable and proven in an international environment

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    Integration options with other Microsoft products and third-party systems
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    Flexible handling, high degree of automation, fewer manual work steps
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    End-to-end processes from quotation to project billing and resource planning

Microsoft Dynamics 365 Business Central: Your central ERP solution for growth and success

DYCE Suites

DYCE Apps

Find out whether DYCE is right for you

Free DYCE live demo: Get a compact insight into DYCE from experienced sales consultants in just 30 minutes. Choose a suitable date now!

Typical use cases of Business Central and DYCE in IT companies

Accounting for software development projects

Projects can be billed flexibly according to effort, fixed price or budget - including project controlling and contribution margin accounting.

Management of managed services and support contracts

Service contracts, SLAs and support services are managed in a structured manner and directly linked to billing and ticket processes.

Combination of project business and recurring revenues

IT companies map both one-off projects and ongoing services (e.g. managed services, licenses) in one system.

Resource planning across several parallel projects

Employees, skills and availability are managed centrally in order to optimize capacity utilization and project profitability.

Automated invoicing for services

Recurring services, usage invoices and project-based invoices are created automatically.

Project and service business

Project billing, integrated time recording and planning of projects and resources are possible in the system. Prepaid services and usage-based billing models are supported.

We are happy to assist you.

Tell us about your project.

Why Singhammer?

We understand the challenges faced by IT companies very well—because we are an IT company ourselves.
For many years, our focus has been on simplifying, improving, and automating processes with software solutions. So we know exactly what we’re talking about.
We transform experience into software.

Excellent industry experience

Singhammer has been providing software solutions for the IT industry for nearly 30 years. Many well-known customers have placed their trust in Singhammer for decades.

Outstanding investment protection

The software solutions are based on Microsoft Dynamics 365 Business Central and are regularly optimized.

Trusted Advisor

Singhammer is committed to providing trustworthy support and advice on an equal footing. Our goal: your success—and a positive working relationship.

More than 300 successful projects

Our success is backed by experience from over 300 ERP projects and more than 30,000 active users worldwide. We are ERP professionals.

Over 75 employees worldwide

A highly qualified team of experienced developers and consultants is at your disposal.

Microsoft takes over Singhammer solution

Since fall 2024, Singhammer's subscription billing solution has been part of the Business Central standard.

How it all began...
SITE: Our all-in-one on-premise solution

We have been building up our expert knowledge in the IT sector for over 25 years. Our most important milestone on this path is our ERP solution SITE - developed to meet the complex requirements of IT companies.
The know-how and experience from our all-in-one product SITE have been incorporated into the cloud-based DYCE apps, which today form the basis of our best-of-breed solution.

FAQs on the topic of ERP: definition, advantages, requirements of IT companies

What is an ERP system?

An enterprise resource planning (ERP) system controls and networks all business processes in a company. It creates a central database, increases transparency and improves collaboration between departments.

Why is an ERP system so important?
What advantages does an ERP cloud solution offer?
What requirements do IT companies and service providers have for an ERP system?
What questions help when choosing an ERP system?

Testimonials: What do customers say about Singhammer?

Our approach. Your path to success.

Get your automated and scalable ERP/CRM/ITSM solution in just four steps.

  • Diagnostics

    Starting with a demo, we will give you a first insight. We estimate the investment and conduct a detailed analysis workshop to create a customized offer.

  • Design

    We take care of the installation of the necessary systems, plan the project carefully and analyze your processes in detail in further workshops. All specific requirements are recorded and comprehensively documented.

  • Customizing & Implementation

    Setup, development of the required functions and transfer of your existing data are pending. Comprehensive user acceptance testing is carried out and your employees are trained to ensure that everyone is optimally prepared.

  • GoLive & Support

    We accompany the GoLive and offer you Hyper Care support to make the transition easier. Even after that, we are on hand with regular updates and ongoing support to ensure the smooth operation of your solution.

Johannes-Peter Engel

Johannes-Peter Engel

Sales Consultant at Singhammer IT Consulting

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