Best-of-breed explained - and how Singhammer turns it into an overall system
In the dynamic world of IT companies, choosing the right software is crucial to your success. Best-of-Breed-solution offers you the opportunity to use the most powerful solution for each business area and combine them into a seamlessly integrated system.
At Singhammer, we rely on a tried-and-tested Best-of-Breed-solution: Microsoft Dynamics 365 Business Central, Microsoft Dynamics 365 Sales, Jira Service Management and our DYCE apps together form a high-performance platform - perfectly linked, highly flexible and ideal for IT companies. Find out how best-of-breed works and why it is exciting for IT companies like yours - explained simply, clearly and step by step for you.
What is best-of-breed - and why is this approach so successful?
Best-of-Breed-solution stands for a modular software approach: instead of using a comprehensive complete solution from just one provider, you focus on the best solutions for individual business areas - and combine them into a powerful, integrated overall system. This creates an individual IT landscape that can be flexibly adapted, easily expanded and efficiently managed.
A Best-of-Breed-solution is particularly attractive for IT companies that are often confronted with complex processes, rapid growth and different system requirements. This is because they need specialized tools - not compromise solutions. However, the prerequisite for this is intelligent integration. When the systems communicate with each other, exchange data automatically and mesh seamlessly, the real added value is created.
Definition: What exactly does “best of breed” mean in the IT world?
A best-of-breed system uses the leading software solution for each business area. All these tools are connected with each other via standardized interfaces for a continuous data flow without media disruptions. The aim is to achieve maximum performance in every area - without technical restrictions due to a uniform, but often too generalist suite.
- ERP: Project management, billing and controlling
- CRM: customer management, sales pipelines, forecasting
- ITSM: support workflows, tickets, internal communication
Advantages and success factors
The strengths of the best-of-breed approach are obvious:
- Specialization: Each system is tailored precisely to its respective area of application and fulfils it with maximum efficiency.
- Modularity and scalability: The solutions used can be flexibly combined and easily expanded as required.
- Vendor independence: Companies are free to decide which tools they use and thus avoid being tied to one provider.
- Innovative capability: New technologies and software solutions can be easily integrated and keep the system up to date at all times.
- Process efficiency: Automated processes and seamless data flows minimize manual work steps and save time.
- Transparency: Departments work with optimally coordinated tools that are networked with each other and enable a consistent view of processes and data.
- Employee acceptance: The right choice of tools increases user-friendliness and boosts team motivation and productivity.
- Future-proof: New requirements can be implemented quickly, for example by integrating additional functions or interfaces via API.
Challenges you should be aware of
As many advantages as best-of-breed brings, it is also clear that the approach is not without its hurdles. This is because complexity increases with every additional solution. The biggest challenge lies in integrating the various systems, both technically and in terms of processes. Implementing best-of-breed requires careful planning, especially when it comes to system integration. Without expert support, interface problems or data inconsistencies can arise.
- Interface problems: Not every software communicates smoothly with every other.
- Data inconsistencies: Without proper integration, duplicate or contradictory data can arise.
- Additional maintenance work: updates and extensions must be coordinated.
- Lack of know-how: Selecting and combining the right tools requires experience and an understanding of the process.
At Singhammer, we meet these challenges with over 25 years of industry experience.
When is best-of-breed the right choice?
Not every company needs maximum adaptability, but many benefit from it. IT service providers, software developers, managed service providers and system integrators in particular will find a future-proof answer to their industry-specific challenges in the best-of-breed strategy.
Best-of-breed is particularly suitable for companies that:
- have different requirements in individual departments,
- strongly project-based work,
- high demands on automation and transparency,
- plan rapid growth,
- already work with modern tools, but want to network them in a meaningful way.
Best-of-breed vs. best-of-suite: a comparison
Best-of-suite means that a provider delivers a complete solution that covers as many business processes as possible - from purchasing to accounting to customer service. This all-in-one suite solution is usually standardized in terms of interface and maintenance, but often less in-depth in terms of the functionality of individual modules.
Best-of-Breed, on the other hand, follows the principle: the best solution for every purpose, even if it comes from different manufacturers. The challenge lies in integration, the advantage in performance. The table shows the main differences:
| KRITERIUM | BEST-OF-BREED | BEST-OF-SUITE |
|---|---|---|
| Provider | Various, freely selectable | one provider |
| Specialization | Very high | mostly general range of functions |
| Customizability | high | limited |
| Integration | via APIs/interfaces possible, required, flexible | usually natively integrated |
| Innovative ability | Very dynamic, due to regular updates of individual tools | slower, tied to providers and limited by manufacturers |
| Complexity | Higher integration costs | Lower technical complexity |
| Maintenance | differentiated, more effort | centralized |
At Singhammer, we build the bridge: We combine the advantages of best-of-breed with the simplicity of a standardized platform!
How to implement it in just four steps
Introducing a best-of-breed system doesn't have to be complicated. With the right partner at your side and a clear strategy, it becomes a winning issue.
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1. analysis of the actual processes
Where are the bottlenecks? Which tools are already in use? Where is automation possible?
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2. target definition and tool selection
Which systems should be integrated? Which features are crucial?
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3. integration and implementation
Setting up the interfaces, configuring the tools, data migration
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4. onboarding and training
Picking up teams, introducing processes, continuous optimization
Singhammer supports you both technically and strategically from the first workshop to ongoing development.
FAQ on best-of-breed: Singhammer answers your questions
A structured overview of frequently asked questions should help you to better understand the best-of-breed principle, eliminate uncertainties and make well-founded decisions for your IT strategy.
Today, open interfaces are the key to successful integration. The following standards are used in particular:
- APIs (Application Programming Interfaces) for defined data communication
- Webhooks for automatic updates on certain events
- Middleware tools for coordinating complex data flows
Secure your best-of-breed strategy now with Singhammer
If you want to remain competitive today, you cannot be satisfied with mediocrity. Best-of-breed stands for maximum specialization, end-to-end processes and maximum flexibility. This is exactly what we at Singhammer combine with a proven platform structure, a deep understanding of the industry and personal consulting - for a solution that is 100% tailored to your IT company.
We have been supporting IT companies in their digital transformation for over 25 years. Our experience shows: Best-of-breed only really works efficiently when all systems are intelligently connected. At Singhammer, we combine market-leading technologies with tried-and-tested extensions and structured integration - all from a single source.
As a Microsoft partner with in-depth industry knowledge, we rely on:
- ERP: Microsoft Dynamics 365 Business Central with DYCE apps
- CRM: Microsoft Dynamics 365 Sales
- ITSM: Jira Service Management
Our solution combines all systems into a powerful, integrated platform - for efficient workflows, transparent processes and sustainable growth.
With Singhammer's Best-of-Breed-solution you get:
- A networked, digital system world
- Efficient processes without media disruptions
- Full transparency in Sales, Project and Support
- Scalable tools that grow with your company
✔ We analyze your processes together
✔ We develop a platform that suits you
✔ We seamlessly integrate ERP, CRM and ITSM into one system
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