How AddSecure improved all billing processes with Singhammer's subscription billing solution
Success story with a leading international provider of secure communication solutions and IoT services.
"We are very satisfied with the subscription billing solution from Singhammer. It has enabled us to increase our efficiency and reduce our workload . It also gives us better control over subscription revenue."
Patrik Uddhammar | Head of Business System AddSecure
The problem
AddSecure manages a very large number of subscriptions that need to be billed regularly, with different payment plans and periods. The previous manual process for managing these invoices was time-consuming, risky and error-prone. The company needed a solution that would integrate seamlessly with its business systems, automate the invoice flow and provide real-time information on invoices and payments.
The solution
AddSecure chose DYCE Subscription & Recurring Billing in combination with DYCE Usage Based Billing, apps to simplify and automate the management of recurring invoices in Microsoft Dynamics 365 Business Central.
These apps offer a flexible and user-friendly solution that fits perfectly with AddSecure and allows to create, manage and automate subscription and billing processes.
In the fall of 2024, Singhammer's two DYCE apps were integrated into Microsoft's Business Central standard. The switch to the Microsoft subscription billing module did not mean any changes to AddSecure's tried-and-tested processes.
The result and advantages of Microsoft Subscription Billing
Automation and time savings
By using the subscription billing module, AddSecure can automate the entire billing process for its subscriptions. This saves considerable time and resources by minimizing manual processes and errors.
Flexibility in billing
The solution from Singhammer has enabled a customized billing model that is tailored to the needs of AddSecure's various customers. This means that the company can easily handle different payment terms, billing frequencies and subscription plans.
Better visibility and control
Microsoft Business Central provides a real-time overview of all invoices and payments, giving AddSecure a better overview of its revenue and more accurate financial reporting. This has improved the company's decision-making and enabled it to address any issues quickly.
Scalability and growth
As AddSecure has a growing customer base and is constantly developing its services, the scalability of Microsoft Subscription Billing is proving to be a major advantage. The solution is able to handle the growing volume of subscriptions and invoices without the company having to invest in new systems or manual processes.
Integration and user-friendliness
As the solution is fully integrated with Microsoft Business Central, AddSecure can work with a unified platform for its financial and operational processes. This simplifies use and reduces the need for additional training or support.
The bottom line
"We are very satisfied with Microsoft Subscription Billing," summarizes Patrik Uddhammar, Head of Business System at AddSecure. "This solution has increased our efficiency and reduced our workload . It also gives us better control over subscription revenue."
With the scalable and flexible solution, AddSecure was not only able to improve its billing process, but also create a solid foundation for further growth and success.
AddSecure is a leading provider of secure communication solutions and IoT services headquartered in Stockholm, Sweden, with over 1000 employees. The company offers solutions for smart cities, security and healthcare systems as well as vehicle management and has a global network of customers and partners. To manage its complex customer subscriptions and billing processes, AddSecure needed a flexible, reliable and scalable solution that could automate and streamline the management of recurring invoices.
Learn more here more about AddSecure.
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