Products

The Concept of SITE, Solution for IT-Enterprises

Singhammer’s industry-specific solution gives IT and high-tech enterprises a way to solve their business requirements. Because all processes are fully integrated into one tool, decisions can be made soundly and with planning reliability using key figures that are always available and up-to-date. Business opportunities can be broadened while increasing productivity, and enterprise growth is put on a sure footing.

The use of the industry-specific solution allows an enterprise to obtain entrepreneurial flexibility and independence of resources. All processes are clearly structured, producing measurable increases in efficiency. This makes growth possible and ensures enterprise security.

The solution is embedded within the most modern technology of Microsoft and other technology partners.

For more information read our new Factsheet.

SITE - How will you benefit?

Management/directors

Quick overview of financial and key performance indicators; key figures directly from the system, unfiltered by others; planning on various levels

Sales management

Online analysis of sales opportunities, to-dos for each sales consultant and/or customer, complete customer information, monitoring of sustainability of promotional activities

Order manager

Management of purchasing and sales; integrated order workflow for items and services; automatic item and price updates; project management and organization

Service manager

Resource management via service orders, repair orders and helpdesk orders; ITIL process mapping; resource analysis; escalation management; prompt billing for services

General ledger

Full integration into all processes; easy document review; versatile online analyses of key figures; liquidity planning; assets accounting and cost accounting

Controller and cost accounting

Access to all data in a single system; sophisticated Excel or business intelligence interfaces; planning data and actual status analysis, particularly for Service

Here you can download the Flyer SITE for Microsoft Partners as a PDF document.

Singhammer receives Industry Badge Certification for Professional Services

Singhammer recently (March 2012) earned the AMR industry certification for Professional Services. This valued recognition as Certified Dynamics VAR underscores the depth of our industry expertise and the satisfaction of our customers.

AMR’s industry certification is part of Microsoft’s certification program and is intended to aid customers in more easily and objectively identifying Microsoft partners with recognized industry-specific skills and experience. The analysis is based on independent research of industry-specific functionality and expertise as well as customer satisfaction and willingness to recommend us to others.

AMR Research is part of Gartner Inc. (NYSE: IT), a leading provider of research and analysis on the global information technology industry.